FAQ

Curing meat is a process using salt. The salt solution is injected into the meat to help preserve it.

Our products are cured and smoked which allows us to safely ship them to you without refrigeration

For all of our products, you can thaw at room temperature over night or all day. You may also thaw in the refrigerator however, this may take a few days.

Only our Beef Sticks contain MSG. Our catalog meats are gluten free with the exception of our Red Links.

Call us in the office and we will take care of you! (800) 950-232

We run specials throughout the year. You can always call us and see what specials we currently have. If you sign up for e-mail updates we will send you promo codes occasionally. Also, check with us on our Facebook and Instagram pages

We accept Visa, MasterCard, American Express and Discover. If you prefer to pay with a check just call us in the office and we will take care of you. (800) 950-2327

Just call our office no later than 1:00 PM (CST) the day before your order is scheduled to ship and we will assist you in changing or canceling your order. There may be a charge on cancellations or change orders.

Of course! We would love it if you came out to the plant. Just call our office 48 hours in advance at (800) 950-2327 to set up an appropriate time.

Call our office staff and we can work out the best way for you to achieve this! We can send to multiple addresses if you would like. Just call us at (800) 950-2327

We will try to fill all of your order to your specifications. When necessary, we reserve the right to substitute some of the items with equal or greater value.

Our Smoked Meats are best served within a couple of months but will be good up to a year in the freezer

In an unopened package, your meat will be good for a month however if you don’t plan on consuming within seven days we recommend you freeze it. Once the package has been opened it will be good for seven days in the refrigerator.

This depends heavily on the weather and several variables. Call our office at (800) 950-2327 so that we can determine whether or not your meat is still in tip-top shape.

We think our ready to eat smoked meat is best served at room temperature. However, if you prefer to warm up, there are a couple of different ways...

SET OVEN AT 300º for Chicken, Brisket and Pork Loin.
CHICKEN: 30 Minutes
BRISKET: 15-20 Minutes
PORK LOIN: 20 Minutes

SET OVEN AT 325º for Turkey and Ham. Heat 10 minutes per pound.

1/4lb. to 1/3lb. per person.

Set oven at 300º. Wrap in foil (shiny side in) and warm for time recommended on the recipe card that can be found on your shipping label.

The Jalapeño Sausage, Polish Sausage, and the Red Hot Links are all fully cooked and ready to eat. Just throw on the grill or in the skillet and heat to desired temperature. The Pork Sausage is not fully cooked so cook until the internal temperature reaches 160’ F.

The shelf life on the soups is a year. If you cook it after the year mark it may not have as much flavor or freshness as it would fresh off the shelf.

The chili is generally not a spicy product however, if you are sensitive to spices or prefer your chili mild, we recommend adding ¼ to half of the package and let simmer for an hour and taste. If after an hour you find that you need more spices, gradually add a small amount at a time, let simmer for 10 minutes and taste. Continue adding until it meets your desired taste.

You can use Light Mayo and Light Sour Cream

We ship primarily on Mondays and Tuesdays during the warmer seasons if the product is a perishable product.

Dry products may be shipped any day of the working week.

One and two day shipping is available to some areas; call office for shipping rates and options.

Saturday delivery is available for some home orders, call our office for inquiries.

We cannot deliver to P.O. Boxes. Please provide a physical address.

Please be certain of addresses when you place your order. There will be an $11 charge for changes or deletions to your order once it has been processed.

Alaska and Hawaii deliveries require 2nd day air at an additional charge.

One, two, and three day delivery options are based on the date the order is filled, not the date the order is placed. Weekends, holidays, and the day the order ships are not counted in delivery transit time.

Orders received after Noon (CST) will be processed the next business day. During seasonal periods, such as Thanksgiving and Christmas, please allow seven to ten business days from date an order is placed for an order to arrive.

Due to USDA regulations, we are not allowed to ship internationally from our facility. However if you wish to send overseas, you could purchase our products and ship them via your preferred carrier.